Unity Connected Solutions

Guiding customers through the communications and collaboration landscape

Why Unity Connected Solutions for Microsoft 365 and Teams

We have been using Microsoft 365 (well, originally Office 365) to run our business and added PSTN voice. As voice specialists, we have been designing, deploying and supporting premise based phone systems and cloud systems for a decade. Once Microsoft Teams rolled out, we saw that this would be the future of communications and collaboration. We took our PSTN and PBX expertise and started offering SIP Trunking with Direct Connect to PSTN enable Microsoft Teams. We have expanded those services to a broader array of design, deployment and support services around Microsoft 365 in general. Here are a list of some of the key reasons to transition your existing Microsoft 365 tenant to Unity or let us set you up from scratch.

Consolidated Billing

A single monthly bill for your Microsoft licenses, managed services, support services and even PSTN calling. Simple and efficient. Granted not the sexiest of capabilities but it does make a huge difference in managing those costs.

License Optimization

Understand how to optimize and reduce overall costs and move to monthly billing. Many organizations with Enterprise licenses are overspending today. In many cases you don't need everyone to have the same license options. We can help. 

Single Point of Contact for Support

Once you start using Microsoft Teams and adding PSTN calling, its great to have one place to go to get all your support needs handled. 

Escalation to Microsoft

Some problems may require escalation to Microsoft tiered support. If you have your licenses managed by Unity you will have access to Microsoft escalations.

Microsoft Teams & PSTN Specialists

We have been supplying and supporting PSTN SIP Trunking for over 10 years and managing Microsoft Teams since inception.

You are in safe hands when it comes to designing, deploying and supporting Microsoft Teams. Direct Routing is far more cost effective for more than 100 users, but it does require expertise to set up and manage the Microsoft Certified SBC.

Certified Microsoft Teams Devices

To get the most out of Microsoft Teams you should be using good quality devices, like headsets, handsets and meeting room systems. 

Headsets are critical to the quality of not just PSTN calls but also PSTN calls. We supply Jabra business quality headsets. Need to add better support for meetings, we can supply Logitech Microsoft certified Meeting Room systems.

1GB per user backup

When you buy your Microsoft licenses through Unity, you get 1Gb of backup per user, pooled. Most organizations don't have enough backup - any backup.. We're giving this to you free. If you need more advanced backup solutions we offer that a variety of advanced backup options. 

30 Day Office Protect Trial

When you buy your Microsoft licenses through Unity, you also get a 30 day trial of Office Protect. Office Protect provides best practice security settings, account protection and monitoring of Microsoft 365. Threat protection, alerts and monitoring that is ideal for small and medium business. Ask about our bundles.

45 Day eLearning for Microsoft 365

How do you ensure the fastest adoption of Microsoft 365? With an interactive eLearning platform you can create learning paths by role, create personalized lesson and onboarding plans and use gamification to drive learning. Always on demand when needed as well as 45+ live training events each month.

Canada wide local support when needed

Unity Connected Solutions have been providing support for customers across Canada for a decade. We have 2,000+ clients with over 4,000 locations. We provide a 24x7x365 help desk with a ticketing system. Our trained technical staff handle most problems remotely but we can dispatch locally when required.