Many organizations do not have a formal backup or disaster recovery policy in place. Moving your data to the cloud removes the concern over the reliability of on-premise hardware failures. But what might be a surprise to many organizations, is that the number one cause of data loss is accidental data deletion; 70% of all lost data is due to accidental or malicious deletion by end-users. This means that data loss is likely -- whether that is one email deleted by human error, a folder emptied by the malicious actions of a rogue employee (e.g. during a merger or acquisition), or a system-wide ransomware attack that stops your day-to-day operations.

Microsoft 365 includes industry-leading security measures, but there are no formal backup capability or data recovery options for end-users. There is no formal data retention policy built into Microsoft 365. Many settings are user-driven and the number of days of retention varies by service and are not well documented. In OneDrive and SharePoint, files are linked to version histories, which is a great way to manage version control. If you delete the current file, though, you cannot retrieve an earlier version. The recycle bin is controlled by the end-user, which puts data retention completely in their control either accidentally or willfully.

Our Microsoft 365 Backup services put your organization in control of managing and monitoring your data retention.

Cloud Managed Backup

Microsoft 365 Backup

With Microsoft 365 Backup your organization retains control over the retention and recoverability of your data.

Protection against Data Loss: Microsoft 365 Backup lets you quickly search for and recover what you need

Access to email for former employees: Store email and documents of former employees without continuing to pay for a Microsoft subscription.

Compliance Support: If your organization falls under regulations with data-retention requirements, Microsoft 365 Backup is designed to retain and archive critical data.

Simple Management: A simple web-based dashboard lets you manage Exchange, SharePoint and Onedrive backups.

Automation: Select manual or automated Backup of specific Exchange accounts and mailboxes.

Point-in-time Restore: Exchange mailboxes are backed up automatically up to six times a day, while backups for OneDrive and SharePoint are performed up to four times a day. This provides multiple restore points for faster data recovery.

Data Retention:


  • Retention up to 7 years
  • Backup runs every 4 hours


  • Retention up to 1 year
  • Backup runs every 6 hours


  • Retention up to 1 year
  • Backup runs every 6 hours

Document Backup

Document Backup is a purpose-built data protection solution for Windows workstations and laptops. It provides highly automated data protection of key office files (every Word doc, spreadsheet, presentation, text file, .pdf, .csv) twice a day, automatically. There is no limit on the size of files that can be backed up.

Full System Backup

Full system backup provides encrypted cloud-based backup in a regulated and compliant data centre located in Canada. Backups can be scheduled for multiple times a day, with just the delta changes uploaded to conserve bandwidth and increase efficiency. A cloud-based recovery console allows for recovery of single files or the bare metal restore of a system